Email

Addresses

STORE QUESTiONS

The first package, styled like a padded manila envelope, leads to the Shopify Store's customer service page.

The package is labeled "get all your Homestar store questions answered HERE", and has two stamps affixed. Its return address is:

Duderonomy
5 Lunchtime Station
Marylog, OP 2x2x2

Frequently Asked Questions

The second letter, a simple white envelope, leads to the Frequently Asked Questions.

The letter is labeled "IMPORTANT AND PROFESSIONAL", and is described by "Find out junk about the site without having to email, US". The return address is:

Gent Delabor
403 Figgis St.
Mundelow, PA 80808

History

Three mailers (2002–2003)

Already approved!

Page Title: The Email menu - "It's not just for email anymore!"

The contact page originally featured three mailings. In addition to the two described above, an "Email Us!" letter appeared first in the top left, directing visitors to email The Brothers Chaps at their brotherschaps@homestarrunner.com address. Stylized like a promotional letter, with a visible plastic window and labels promising "YOU ARE ALREADY APPROVED!" and "EMAIL US!", the letter had a single stamp and was not postmarked. The information on the envelope read:

The Brothers Chaps
email the creators
of Homestar, RNR 30307

At this time, the "Homestar store" envelope linked to the customer service page for the Flash Store.

Store support (2003)

And it goes a little something like this

Page Title: Email Menu - It's Back to Being Just For Email Again!

Date: June 4, 2003 or earlier

The email page was drastically redesigned, primarily to support the then-current store page. At the center of the page was a form to compose a message "to: the Homestar Runner store". After entering their email address, visitors could choose a subject:

• I haven't received my order!
• I received the wrong stuff!
• I ordered the wrong size/item!
• Other store related questions!

Their email could then be composed in a text field. By default, this read:

Please include your name, address, and, order # and remember to allow about 2-4 weeks for fulfillment and shipping.(erase this stuff and write your own message)

Also included was a field to enter an email address to "sign up for updates" (similar to the functionality of a separate "email updates" page).

At the bottom of the page were more direct mailto contact links:

• The Brothers Chaps (brotherschaps@homestarrunner.com): "email the creators"
• The Business Guy (cascone@homestarrunner.com): "ask about business and wholesale opportunities"

Streamlined "customer service" link

By June 22, the page had been simplified. Though the update field and contact links remained, the message form was replaced with a "Store Questions" section that directed visitors to the customer service page:

Oh hi. To have all your Homestar store questions
answered, just click HERE
(http://store.yahoo.com/homestarrunner/cusser.html).

Order status? Refunds or exchanges?
Party time? It's all there. We'll take care of you, honest.

A graphic of Homestar's head was positioned alongside this message.

Three mailers (2004–2015)

Page Title: Email Menu - It's maybe just for email againymore!

Date: February 4, 2004 or earlier

The layout returned to the mailbox with the three envelopes. Compared to the original iteration, the only change was to the page title.

When the Homestar Runner store transitioned to the Yahoo Store, the FAQ link redirected to the new customer service page.

Two mailers (2015–present)

The store link was updated to the Shopify customer service page.

The "Email Us!" envelope to contact the Brothers Chaps was removed in late 2015 resulting in the layout discussed above. The brotherschaps email inbox is no longer monitored; emails sent to the address receive the automated reply:

Hi. This isn't so much of a valid email address no more. Not so much at all.

It's more of a deep dark pit.

A real great deep dark pit. 3br/2ba 1,700sq ft. Wanna make an offer on this pit?

Easter Eggs

• Clicking on the Strong Bad sticker on the front of the mailbox causes the old header from Strong Bad's Message Bored to pop up.

Fun Facts

Remarks

• Clicking the "back" link always leads to Main Page 8.
• The Email button on the Luau Main Page does not link to this page, as it had not been created at the time. Rather, it links directly to Mike Chapman's old mikechap@mindspring.com address.
• A hatnote on Homestar's Yearbook (visible in archived versions of the page) read "from now on, this page will live under "EMAIL" off the home pages", suggesting that the "email" menu options linked there before the mailbox iteration was designed.

Glitches

• The "Store Questions" link results in a "page not found" error. This is because the Shopify store's current customer service page is at a different URL.

Inside References

• The stickers of Strong Bad's head come from the Strong Bad 404 Error Page.
• There are several jokes related to the ZIP Codes.
• Mundelow and Gent Delabor are Thorax Corporation jokes.
  • Mr. Delabor seems to live down the street from What's Her Face.
• The stamp is from a deprecated page that let fans sign up to receive emails when the site updated.
• "Againymore" and "Duderonomy" are portmanteaus.

Real-World References

• "Duderonomy" is a pun on Deuteronomy, the fifth book of the Torah and the Bible.
• The stamps on the envelopes all say "Fitty cent".
• 30307 is a ZIP code for the Atlanta, Georgia area.

See Also

• homestarrunner.com § Email Addresses

External Links

• visit the email page
• visit the email page on the old Flash site
• view the Flash file for the email page